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Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a specialized factory with over 14 years of experience in the micro DC motor and DC gear motor industry.
2. What payment terms do you offer for new customers?
New customers can pay through secure online assurance orders (supporting Visa, MasterCard, etc.), PayPal, or via TT (Telegraphic Transfer).
3. Can I request a customized motor if I don't see one on the site?
Yes, we provide full customization services. We can adjust motor parameters and transmission dimensions to meet your specific requirements.
4. What certifications do your products hold?
Our motors are compliant with CE, FCC, and ISO standards. We can also apply for other specific certifications if required by your region.
5. How do you maintain quality control?
We employ professional inspection staff at every stage of production. Our facility is equipped with advanced testing machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. Is the gearbox length and torque adjustable?
Absolutely. Our standard gearbox length is 58±0.5MM with specific torque ranges, but these can be tailored to suit your mechanical application needs.