❓ Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with more than 14 years of experience.
2. What are the payment terms for new customers?
We can facilitate online assurance orders which accept Master Card, Visa, and other major credit cards. Customers can also use PayPal or TT (Telegraphic Transfer) for payments.
3. Can you customize a motor if I cannot find a suitable one on the website?
Yes, we provide full customization services to design a motor that meets your specific technical requirements.
4. Do your motors come with quality certifications?
Yes, our motors are certified with CE, FCC, and ISO standards. We can also apply for other specific certificates if required by the customer.
5. How do you ensure product quality control?
We have professional inspectors for every stage of production. Finished products undergo rigorous testing using advanced equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. What is the typical lead time for customized orders?
Lead times vary depending on the complexity of the customization and the order quantity. Typically, samples take 7-15 days, while bulk production time is confirmed upon order placement.