💬 Frequently Asked Questions
1. Q: Are you a trading company or a manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
2. Q: What is the payment term for a new customer?
A: We can support online assurance orders, which allow payment via Master Card, Visa, etc. Customers can also pay via PayPal or TT.
3. Q: I cannot find a suitable motor on the website, can you customize it for me?
A: Yes, we can customize a suitable motor according to our customer's specific technical requirements.
4. Q: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, etc. If you have other specific certificate requirements, we can apply for them for you.
5. Q: How is your Quality Control process?
A: We have professional inspection staff on every production line. After finishing the motor, we use specialized equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers to ensure quality.
6. Q: What information is needed for a motor quotation?
A: To provide an accurate quote, please provide the required voltage, speed, torque, and the application dimensions.
Viterra Motor
