❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
2. What are the payment terms for new customers?
New customers can pay online via Master Card, Visa, and other methods. We also accept PayPal and T/T (Telegraphic Transfer).
3. Can you customize a motor if I can't find a suitable one on your website?
Yes, we can customize motor parameters and transmission dimensions according to your specific requirements.
4. Do your motors have quality certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can also apply for additional certifications if required.
5. How do you ensure product quality control?
We have professional inspection staff on every production line. Finished motors undergo comprehensive testing using equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. What testing equipment do you use for quality assurance?
Our quality control department utilizes advanced tools including Temperature Test Machines, Life Testers, and Salt Spray Chambers to ensure long-term reliability and performance.