❓ Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We can facilitate orders online via Assurance protocols, which support payments via Master Card, Visa, and other major cards. We also accept PayPal and TT transfers.
3. Can you provide custom motor solutions if I don't find a suitable model?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
4. Do your motors come with industry certifications?
Yes, our products carry CE, FCC, and ISO certifications. We can also apply for other specific certificates upon request.
5. How do you manage Quality Control?
We employ professional inspectors on every production line. Finished motors undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. Is technical support available for installation?
Yes, our engineering team provides comprehensive support regarding motor parameters and transmission dimensions to ensure perfect integration.