❓ Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for a new customer?
We can process orders online via secure platforms which support Master Card, Visa, etc. Customers can also pay via PayPal or TT.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
4. Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant certifications. We can apply for other specific certificates if required.
5. How is your Quality Control process?
We have professional inspection staff on every production line. Finished motors undergo comprehensive testing using equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers.
6. What parameters can be customized for the gear motors?
The transmission dimensions, shaft shape, motor speed, voltage, and torque parameters can all be customized to fit your application.