❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for new customers?
We can facilitate online assurance orders which support Master Card, Visa, etc. Customers can also pay via PayPal or TT.
3. Can you customize motors if I can't find a suitable one?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
4. Do your motors have official certifications?
Yes, we have CE, FCC, ISO, and other relevant certificates. We can apply for other specific certificates if required.
5. How do you ensure quality control?
We have professional inspection staff on every production line. Finished motors undergo testing with Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature machines, and Noise testers.
6. Do you provide after-sales technical support?
Yes, our professional engineering team provides comprehensive technical support and guidance for all motor parameters and applications.