Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors for more than 14 years, ensuring direct factory quality and pricing.
2. What are the payment terms for new customers?
We offer flexible payment options including Online Assurance Orders (supporting Master Card, Visa, etc.), PayPal, and TT (Telegraphic Transfer).
3. Can you customize a motor if I can't find a suitable one?
Yes! We specialize in customization. We can adjust the transmission dimensions and motor parameters to perfectly match your specific requirements.
4. Do your products come with certifications?
Yes, our motors are certified with CE, FCC, and ISO. If your market requires specific additional certifications, we can apply for them as needed.
5. How do you ensure product quality control?
We employ professional inspectors on every production line. Finished motors undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Do you provide technical support during development?
Our experienced engineering team provides comprehensive support to help you select and integrate the ideal motor solution for your project.