HELP CENTER
Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional manufacturer specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
What are the available payment terms for new customers?
New customers can utilize Online Assurance Orders (supporting Mastercard, Visa, etc.), PayPal, or T/T transfers for secure transactions.
Can you customize a motor if I cannot find a suitable model?
Yes, we provide full customization services to modify motor parameters and transmission dimensions according to your specific requirements.
Do your products carry any quality certifications?
Yes, our motors are certified with CE, FCC, ISO, and other standards. We can also apply for additional certifications if required by your region.
How do you ensure the quality of your motors?
We employ professional inspection staff at every stage of production. Finished products undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
What is the typical lead time for customized orders?
Lead times vary based on the level of customization and order volume. Please contact our support team with your project details for a precise delivery schedule.