❓ Frequently Asked Questions
Q1: Are you a trading company or manufacturer?
A: We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q2: What is the payment term for a new customer?
A: We can facilitate orders through online assurance platforms, supporting Master Card, Visa, etc. Customers can also pay with PayPal or TT.
Q3: Can you customize a motor if I can't find a suitable one on your website?
A: Yes, we can customize a suitable motor according to our customer's specific requirements.
Q4: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, etc. If you have other certificate requirements, we can apply for them for you.
Q5: How is your Quality Control process?
A: We have professional checking staff on every production line. Finished motors undergo comprehensive testing using equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers.
Q6: Do you provide technical support for integration?
A: Yes, based on our 14 years of manufacturing experience, we can provide parameters and technical guidance to ensure the motor meets your application needs.