❓ Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q2: What is the payment term for new customers?
We can draw up an Ali Assurance Order Online, which allows payment via MasterCard, Visa, etc. Customers can also pay via PayPal or TT.
Q3: Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
Q4: Do you have certificates for your motors?
Yes, we have CE, FCC, ISO, and other certifications. We can also apply for other specific certificates if required.
Q5: How do you handle Quality Control?
We have professional checking staff on every production line. After assembly, we use testing equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q6: Do you offer technical support for motor selection?
Yes, based on our 14+ years of expertise in DC gear motors, we can provide professional guidance and customized solutions for your projects.