Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for a new customer?
We support multiple payment methods including Ali Assurance Online (Master Card, Visa), PayPal, and TT.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services to design and manufacture motors according to your specific requirements.
4. Do you have certificates for the motors?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can also apply for specific certificates if required.
5. How is your Quality Control process?
We employ professional inspectors at every production stage. Finished motors undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Do you provide technical support for motor integration?
Yes, our engineering team can provide technical data, 2D/3D drawings, and guidance to ensure the motor fits your application perfectly.