Frequently Asked Questions
Are you a trading company or manufacturer?
We're factory. We specialize in micro dc motor and dc gear motor for more than 14 years.
What is the payment term for a new customer?
We can draw up an Assurance Order Online for our new customers, which allows for online payments via Master Card, Visa, etc. Customers can also pay via PayPal or TT transfer.
Can you customize the motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor including transmission dimensions and motor parameters according to our customer's specific requirements.
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant certificates. If you have specific certificate requirements, we can apply for them for you.
How do you manage Quality Control?
We have professional checking staff on every production line process. Our facility is equipped with Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers to ensure complete motor quality.
What is the typical lead time for customized orders?
Lead times vary depending on the complexity of the customization and current production schedule, but we strive to provide efficient turnaround times for all tailored motor solutions.