Frequently Asked Questions
Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
What is the payment term for a new customer?
We can facilitate online assurance orders which allow payment via Master Card, Visa, etc. Customers can also pay via PayPal or TT (Telegraphic Transfer).
Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific requirements and parameters.
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant certifications. We can apply for other specific certificates if required.
How do you handle Quality Control?
We have professional inspection staff on every production line. Finished motors undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Is technical support available for installation?
Yes, our engineering team can provide technical guidance regarding the integration and parameters of our customized gear motors.