1. Q: Are you a trading company or a manufacturer?
A: We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years.
2. Q: What is the payment term for a new customer?
A: We can arrange an online Assurance Order, which supports payment via Master Card, Visa, etc. Customers can also pay via PayPal or TT.
3. Q: Can you customize a motor if I can't find a suitable one on the website?
A: Yes, we can customize a suitable motor based on our customers' specific requirements, including parameters and shaft dimensions.
4. Q: Do you have professional certificates for your motors?
A: Yes, we have CE, FCC, ISO, and other relevant certificates. If you require other specific certifications, we can apply for them for you.
5. Q: How do you manage Quality Control?
A: We have professional inspection staff on every production line. Finished motors undergo rigorous testing using machines like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Q: What information is needed for a customization request?
A: Please provide your required voltage, speed, torque, and any specific mechanical dimensions or shaft shapes to help us provide an accurate solution.