Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
2. What are the available payment terms for new customers?
We offer flexible payment options including Online Assurance Orders (Master Card, Visa), PayPal, and TT transfers to ensure a secure transaction.
3. Can you provide customized motor solutions?
Yes. If you cannot find a suitable model in our standard list, we can customize the motor parameters and transmission dimensions according to your specific requirements.
4. Do your motors carry any quality certifications?
Yes, our products are certified with CE, FCC, ISO, and other relevant standards. We can also apply for additional certificates if required by your region.
5. How do you ensure product quality?
We maintain professional checking staff on every production line. Finished motors undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise testers.
6. What is the typical lead time for orders?
Lead times depend on the customization requirements and order volume. Please consult with our technical team for a detailed production schedule based on your project needs.