? Frequently Asked Questions
1. Q: Are you trading company or manufacturer?
A: We're factory. We specialize in micro dc motor and dc gear motor for more than 14 years.
2. Q: What is the payment term for a new customer?
A: We can draw up an Assurance Order Online for our new customer, which can pay online with Master Card, Visa, etc. Customer also can pay with PayPal or TT etc.
3. Q: I can't find a suitable motor on your website, can you customize the motor for me?
A: Yes, we can customize a suitable motor according to our customer's requirements.
4. Q: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, etc. If you have other certificate requirements, we can apply for them for you.
5. Q: How is your Quality Control?
A: We have professional checking staff on every production line process. After finishing the motor, we use specialized quality machines for testing, such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers, etc.
6. Q: Can I request samples before placing a bulk order?
A: Yes, sample orders are welcome to test the quality and motor parameters to ensure they meet your application needs.