❓Frequently Asked Questions
1. Are you a trading company or manufacturer?
We're a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for a new customer?
We can facilitate online assurance orders which allow payment via MasterCard, Visa, etc. Customers can also pay via PayPal or TT.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize suitable motors according to our customer's specific technical requirements.
4. Do you have certificates for your motors?
Yes, we have CE, FCC, ISO, and other certifications. We can apply for additional certificates if required by the customer.
5. How is your Quality Control managed?
We have professional inspection staff on every production line. Finished motors undergo rigorous testing with equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. What is the typical lead time for customized orders?
Lead times depend on the complexity of customization and order volume. Please contact our support team for a detailed production schedule based on your requirements.