Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We provide flexible payment options including Online Assurance Orders (supporting MasterCard, Visa, etc.), PayPal, and TT transfers.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we offer full customization services. We can design and manufacture a suitable motor according to your specific requirements.
4. Do your motors come with professional certifications?
Yes, our motors are certified with CE, FCC, ISO, and more. We can also apply for other specific certificates if required.
5. How do you ensure product quality control?
We have professional QC staff on every production line. Finished products undergo rigorous testing using advanced equipment like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Do you support customized technical parameters?
Absolutely. Both the transmission dimensions and specific motor parameters can be fully customized to fit your application.